February 2026

Tech Giants’ Service Outages Highlight the Importance of Business Resiliency  November 18, 2025, marked a significant test of operational resilience in businesses worldwide. An outage of four hours in Cloudflare, one of the biggest connectivity and security providers, left many popular websites down. Some businesses were still able to serve their clients, but others were fully affected. The incident highlights one of the major lessons that organizations...

The concept of cybersecurity still looks like medieval warfare for most business owners. It is usually visualized as having moats, thick walls, and heavy gates to keep threats away from the castle, or in this case, the business. It assumes that a breach can only happen IF the walls are not strong enough or the moats are not deep enough. Unfortunately, threats can happen anytime through...

What would happen to you if your computer could read your mind? Some users waste time searching through menus. They scroll and scroll without finding anything. Microsoft desires to transform that experience. Managed IT services professionals are elated as this feature is among the recent additions in the recent Windows 11 preview. Named Ask Copilot, this tool appears on the taskbar and enhances the well-known Windows search box.  [caption id="attachment_8676"...

Microsoft Edge Strengthens Protection Against Scareware  Do you remember when was the last time you saw a scary pop-up warning? Those are the red alerts that flash abruptly as you are working on your computer or any work device. These are the same ones that a spoofed number is calling on support, and the messages say that your device is infected. Cybersecurity and IT support service providers call scareware. It is created to cause panic...

Securing Employees Working from Coffee Shops and Co-working Spaces   The modern-day workplace is no longer confined within office walls. These days, remote and hybrid work has become the norm during and following the COVID period. As such, it is now possible to have employees work at home, cafes, libraries, airports, and co-working places. These settings are commonly called third places, or places beyond the office. Although third places facilitate flexibility,...

Why MFA Upgrade is Necessary  Multi-Factor Authentication or MFA is an old security necessity. It introduces a second authentication process for passwords. And yes, in this day and age, it is already an “old” technology. For the uninitiated, this additional layer of protection previously prevented most fundamental attacks. Nonetheless, over time, cybersecurity and IT services and support providers have noted that cyber threats have evolved once more, and even MFA is now the...

Why Voice Cloning is the New Business Fraud Threat  The telephone rings, and the caller is recognizable. It is your boss and the voice matches perfectly. The tone feels right, plus they sound urgent and direct. A request follows quickly, and they require authorization for a wire transfer. Or they require client data in their hands. There is nothing that is out of the ordinary, and you are ready...