Technology is advancing at a spectacular pace. In business, getting ahead in the competition means you must also be able to keep up with the trends and innovations. Similarly, the increase in efficiency in operation and workflow that technology promises are always favored. However, a recent survey says that aside from a considerable number of staff that are tech challenged, there is also a skills gap in IT to maintain the new technology. This is where co-managed IT service providers can assist. Co-managed IT Services is a strategic solution to fill what is lacking in the internal staff capabilities through outside support.  

 What Are Co-Managed IT Services? 

As the term implies, co-managed IT services is a system wherein a business’s IT staff works with an external professional IT service provider. Because it is co-managed, the external service provider only lends their expertise to the company. However, the company still has overall control over the IT operations. This system deviates from traditional outsourced IT staff because responsibilities are not outsourced to the provider.

Co-Managed IT Services

Co-Managed IT Services

What Issues Does Co-Managed IT Services Solve in the Workforce? 

This IT infrastructure, a term referring to the software, hardware or devices and facilities involved in the system’s operation, needs specific talents and conditions for maintenance and management. Despite the different industries, organizations usually have the same challenges in terms of adopting new technology. They include but may not be limited to the following.

1. Lack of Resources

Companies that are classified as small to medium sized businesses struggle most with this. Not only are they pressed for budget, but they are also in competition with bigger organizations in procuring the correct personnel for the job. As such, maintaining and managing their IT infrastructure poses a challenge. 

2. Complexity

IT infrastructure and environment also evolve. Along with this evolution, they also become more complex than they already are. IT personnel in most organizations have trouble keeping up with the updates. This is especially true when they do not have enough training and education that allows them to do so. 

3. Cybersecurity

Threats such as phishing, malware and ransomware abound whenever IT is discussed. This is an added strain in the already limited talent that can deal with these systems. If not addressed, it can lead to staff burnout and vulnerable IT infrastructure.

4. Scalability

Growing business also means greater demands when it comes to support services in the IT infrastructure. However, most businesses find it difficult to scale their IT service per demand. 

Co-Managed IT Services

Co-Managed IT Services

How Do Co-Managed IT Services Solve These Issues? 

1. Flexibility

Service providers usually offer customized co-managed IT services packages. Therefore, allows businesses to get only specific service they need to augment the skills and staff already in place. It also assists in case there is a sudden increase in workload and can also be scaled down during off-peak seasons.  

2. Access to Specialized Expertise

IT service providers are usually a team of IT experts that have varied specialization in technology. This includes cloud computing experts, cybersecurity professionals and network infrastructure specialists. Having a partner provider that has this wealth of resources also means you have access to these specialized talents, as needed.  

In cybersecurity, for example, co-managed IT services help bolster security posture with the help of the cybersecurity expert from the IT service provider. Thereby, being able to implement proactive monitoring, threat detection, and incident response measures to mitigate risks and protect sensitive data.

3. Improved Efficiency and Productivity

Co-managed IT services can handle routine work such as maintenance, monitoring and support tasks. This allows internal IT professionals of the company to now focus on other tasks at hand such as optimization of their current system, strategic planning and work on other innovations to improve the output of the company. The decrease in workload also results in less burnout and high retention of personnel. 

4. Cost-Effective, in the Long Run

Although it may sound counterintuitive to talk about savings when getting these services incur cost, it does allow for it in the long run. Costs for co-managed IT services are comparatively less than the traditional outsourcing. Similarly, it also costs less than hiring additional full-time employees and paying for their training to keep up with the trend in IT and cybersecurity.  

Don’t Get Left Behind, Consult Now! 

Today’s IT landscape is rapidly evolving. Companies must realize that there are flexible and scalable options they can take to bolster their IT needs. Co-managed IT services from reliable IT professionals is a good option to stay on top of the competition.

Schedule your consultation today. Get in touch with us, now! 

Watch Our Latest Tech Videos From EB Solution

Call Now