Business Telephone Services

Traditional phone system may be costing your business thousands of extra dollars every year, limiting it’s profitability. This is because the traditional phone systems require regular hardware updates and regular maintenance, staking up costs over time. Why not make a switch to our cost-effective hosted business telephone services? VoIP phone services can help your company save money and improve the quality of work. These systems gives you access to a unified communication bundle that includes:

  • Instant messaging. Quick form of communication between your teams as well as between you and prospective clients through our hosted chatbot services and social media platforms.
  • Desktop sharing. Your teams can access their desktops from any location. Allowing them to update information and post results without having to be physically present at the PC.
  • Multi-platform access and mobility. You can access your VoIP telephony systems from any platform, including Android, iOS, Windows, and MacOS, and from any device that has an internet connection. This means that don’t matter where you go you can carry our services with you.
  • Hosted fax services. The good old fax isn’t as popular as it used to be. Still using tax to get business done? You can do all your faxing online now. You won’t need to purchase fax hardware or repair old one. All you need is an app and you are good to go. Enjoy fax services at no extra cost.
  • Call recording. There are always some calls that you may need for a future reference. For example, a prospect calling to inquire about services, or client providing a valuable feedback. Why not record them? Use this information to enhance your services in the future.
  • Audio/ video conferencing. With our IP telephony services you also get the ability to hold video conferences at no additional cost.

VoIP services in New York

Why Use Our VoIP Telephony Services

If you are still wondering why you should make a switch from traditional telephony systems to VoIP or IP PBX services, consider the following points:

1. It’s easy to use
IP telehony systems are simple to set up and use since they don’t use complicated hardware or software. We install the services on devices you use everyday, like PCs, tablets and mobile phones. You won’t have to worry about training your staff or spending too much time letting them learn the new system, if they know how to use their PCs and mobile phones they’ll get a hold of IP telephony in no-time.

2. You’ll save on telephony costs
Since transmissions occur over the internet, cloud-based IP telephony will save your business up to 50% in phone bills. Your small or medium-sized business would appreciate such cost-saving. And can use the savings on other important business aspects like marketing, employee benefits, or anything else that helps you grow.

3. It offers mobility and flexibility
Our innovative business telephone services offer flexibility and ease of use, allowing your teams to work from anywhere. They make it possible to make and receive calls from all over the world from your smartphone or laptop. Letting your teams work remotely and improving their productivity since all they need is their device and an internet connection.

4. Innovative network design and a backup connection
Our cloud network infrastructure designed in such way that each of our clients enjoys autonomy, privacy, and security, through our dedicated cloud IP PBX. We also offer an independent wireless GSM connection alongside the hosted PBX services to serve as a backup. Our teams are always monitoring your VoIP systems 24/7 but unforeseen situations may occur: such as natural disasters or problems inside a main data center. Should this happen you’ll simply switch to our Cisco Managed Router with wireless connectivity, or a stand-alone GSM connectivity via an external router.

“Top of the notch work.”

“EB Solution have done enough work in their space so they have invaluable experience. They are very honest and does not overcharge or oversell. They were able to keep my business system current and updated while keeping it cost-efficient.”

Samira Abdelrazik

Business Telephone Services & Solutions From EB Solution

EB Solution is a full-service IT company that provides businesses with affordable, reliable, and professional IT solutions. From data networking to VoIP to cybersecurity, we deliver solutions that will help you save money and improve your business operations. Schedule a quick 10-15-minute call to discover how we can help you take your business to the next level.

EB Solution is a leading IT service provider in Toronto with extensive experience in VoIP, Cybersecurity, and Business Continuity. We are experts in designing, deploying, and managing complex network solutions.

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